General Questions

Q: How do I find the manufacture date of a detector?
A: The year and week of manufacture can be found in the serial number on the back label of the detector. The fourth letter in from the left represents the year the detector was built. Years go in alphabetical order. Example: J-2019, K-2020 , L-2021, M-2022 and N-2023. The next two numbers (after the letter representing the year) designate the fiscal week the detector was built. Example: week 01-the first week in January, 02-the second week of January, 03-the third week of January, continuing in the same order through week 52-the last week in December.
Q: How do I download the log files using the GCT IR Link?
A: We've prepared a video to show you how to do that.
Q: How do I print a cal cert from GCT Manager?
A: We've prepared a video to show you how to do that.
Q: How do change detector settings with GCT Manager?
A: We've prepared a video to show you how to do that.
Q: How to understand detector logs?
A: We've prepared a video to show you how to do that.
Q: How do I download logs using GCT Manager?
A: We've prepared a video to show you how to do that.
Q: How do I update the firmware using GCT Manager?
A: We've prepared a video to show you how to do that.

Single Gas Clip (SGC, SGC Plus)

Q: I have activated my single gas detector, how do I turn it off?
A: If you have any model SGC, this detector was designed to be a 24 month disposable model and cannot be deactivated.
If you have model number SGC-P-H or SGC-P-C (discontinued) you are able to hibernate this detector via the IR Link. Please refer to the manual for more details.
Q: What is the difference between the SGC and SGC Plus?
A: Both detectors have the same benefits and features.  The SGC Plus can be hibernated to temporarily stop the “count down” and save that time; great for contractor application when the single gas detector is not used on a daily basis.
Q: What does an E06 display on the SGC or SGC Plus indicate?
A: This is an error code. Please discontinue use immediately and contact Gas Clip Technologies for a replacement monitor.
Q: How do I bump test/calibrate?
A: Bump test and calibration can be done with a bottle of calibration gas (not expired) and a regulator (.5 LPM flow rate). Please refer to the manual for the correct gas concentrations. Additionally we provide docking stations that perform the tests and record the details.
Q: Can I change my alarm set points/customize the detector?
A: Yes. All Single Gas detectors (SGC and SGC Plus) can have their alarm set points changed with the IR Link and software. Additionally more customization features are available as well.
Q: How often should I bump test my detector?
A: We recommend bump testing detectors before each day’s use.

Multi Gas Clip (MGC, MGC PUMP, MGC SIMPLE, MGC SIMPLE PLUS)

Q: What if I only need to monitor for two or three gases?
A: The MGC can be set to monitor LEL and O2 or as a three gas monitor with either LEL, O2, CO or LEL, O2, H2S. You will need a GCT-IR-Link to make and manage these configuration settings.
Q: What advantages do infrared sensors offer over catalytic bead/pellistor sensors?
A: Infrared sensors offer the following advantages:
  1. Infrared sensors are immune to silicone poisons and halogenated compounds which can degrade or destroy catalytic bead/pellistor sensors.
  2. They are not damaged when exposed to high concentrations of combustible gases.
  3. They do not require oxygen in order to accurately detect combustible gas levels when there’s a need to inert or purge lines or vessels.
Q: Can I change my alarm set points/customize the detector?
A: Yes. All Multi Gas Clip detectors can have their alarm set points changed with the IR Link and software. Additionally more customization features are available as well.
Q: How do I bump test/calibrate?
A: Bump test and calibration can be done with a bottle of calibration gas (not expired) and a regulator (.5 LPM flow rate). Please refer to the manual for the correct gas concentrations. Additionally we provide docking stations that perform the tests and record the details.
Q: How often should I bump test my multi gas detector?
A: We recommend bump testing detectors before each day’s use.

Software

Q: How to update software/firmware?
A: We make both software and firmware available for free download on the website. Note that to use some functionality of the software, an IR Link is required.

Docking Station

Q: Where is the power switch?
A: Either the bump test or calibration buttons act as the power switch. After 2 minutes the station will automatically shut off to conserve battery power.
Q: Why is the power light blinking during a test?
A: If the power light blinks during a test, it indicates that there is no USB inserted. Please make sure that the USB is connected.