Reminder: Post a picture of yourself with your Gas Clip detector on our LinkedIn page for a chance to win a prize! A new winner is drawn every two weeks.

Single Gas Clip (SGC, SGC Plus)

Q: I have activated my single gas detector, how do I turn it off?
A: If you have any model SGC, this detector was designed to be a 24 month disposable model and cannot be deactivated.
If you have model number SGC-P-H or SGC-P-C (discontinued) you are able to hibernate this detector via the IR Link. Please refer to the manual for more details.
Q: What is the difference between the SGC and SGC Plus?
A: Both detectors have the same benefits and features.  The SGC Plus can be hibernated to temporarily stop the “count down” and save that time; great for contractor application when the single gas detector is not used on a daily basis.
Q: What does an E06 display on the SGC or SGC Plus indicate?
A: This is an error code. Please discontinue use immediately and contact Gas Clip Technologies for a replacement monitor.
Q: How do I bump test/calibrate?
A: Bump test and calibration can be done with a bottle of calibration gas (not expired) and a regulator (.5 LPM flow rate). Please refer to the manual for the correct gas concentrations. Additionally we provide docking stations that perform the tests and record the details.
Q: Can I change my alarm set points/customize the detector?
A: Yes. All Single Gas detectors (SGC and SGC Plus) can have their alarm set points changed with the IR Link and software. Additionally more customization features are available as well.
Q: How often should I bump test my detector?
A: We recommend bump testing detectors before each day’s use.

Multi Gas Clip (MGC, MGC PUMP, MGC SIMPLE, MGC SIMPLE PLUS)

Q: What if I only need to monitor for two or three gases?
A: The MGC can be set to monitor LEL and O2 or as a three gas monitor with either LEL, O2, CO or LEL, O2, H2S. You will need a GCT-IR-Link to make and manage these configuration settings.
Q: Why is your Infrared LEL MGC more expensive than your MGC-P, and what advantages does it offer over the Catalytic/Pellistor version you and your competitors offer?
A: The Infrared sensor is expensive to manufacture, but offers the following advantages:
  1. Totally immune to silicone poisons and halogenated compounds which can degrade or destroy Catalytic/Pellistor Sensors.
  2. Infrared sensors are not damaged when exposed to high concentrations of combustible gases.
  3. Additionally, the Infrared sensor does not require a background of Oxygen in order to accurately detect the combustible gas levels when there’s a need to inert or purge lines or vessels.
Q: Can I change my alarm set points/customize the detector?
A: Yes. All Multi Gas Clip detectors can have their alarm set points changed with the IR Link and software. Additionally more customization features are available as well.
Q: How do I bump test/calibrate?
A: Bump test and calibration can be done with a bottle of calibration gas (not expired) and a regulator (.5 LPM flow rate). Please refer to the manual for the correct gas concentrations. Additionally we provide docking stations that perform the tests and record the details.
Q: How often should I bump test my multi gas detector?
A: We recommend bump testing detectors before each day’s use.

Software

Q: How to update software/firmware?
A: We make both software and firmware available for free download on the website. Note that to use some functionality of the software, an IR Link is required.

Docking Station

Q: Where is the power switch?
A: Either the bump test or calibration buttons act as the power switch. After 2 minutes the station will automatically shut off to conserve battery power.
Q: Why is the power light blinking during a test?
A: If the power light blinks during a test, it indicates that there is no USB inserted. Please make sure that the USB is connected.