Portable gas detectors you can count on

Warranty Policy

Section 1. Introduction.

All Gas Clip Technologies (GCT) products have been tested to the highest quality standards by GCT. This Limited Warranty offered by GCT covers defects in material or workmanship in GCT products. This warranty extends to the original purchaser only and is non-transferable. Only consumers purchasing GCT products from authorized GCT distributors or from GCT directly may obtain coverage under our limited warranties.

Section 2. Extent of Coverage.

GCT warrants all products against defects in material or workmanship as follows:

GCT will replace at no charge for parts only or, at its option, replace any product or part of the product that proves defective because of improper workmanship and/or material, under normal use, service and maintenance. If GCT is unable to provide a replacement and repair is not practical or cannot be made in a timely fashion, GCT may, but is not obligated to, elect to refund the purchase price in exchange for the return of the product.

Section 3. Length of Coverage.

Our standard warranty period is two (2) years from the documented date of purchase. This applies to all product lines except one. For the one product line that is the exception, the SGC Plus, the warranty period is three (3) years from the date of purchase or two (2) years of operation, whichever comes first.

This line includes the SGC-P-H and the SGC-P-C only.

Section 4. Exceptions to Coverage.

GCT’s warranties do not cover any problem that is caused by:

A. Conditions, malfunctions or damage not resulting from defects in material or workmanship.
B. Conditions, malfunctions or damage resulting from normal wear and tear, improper maintenance, misuse, abuse, negligence, accident or alteration.
C. Accessories, connected materials and products, or related products not manufactured by GCT.

Our limited warranties are void if a product is returned with removed, damaged or tampered labels or any alterations (including removal of any component or external cover).

Section 5. Claims.

GCT will not provide any warranty coverage unless claims are made in compliance with all terms of the controlling warranty statement included with your product and proper return procedures are followed. To request warranty service, please provide:

1. The serial number of the defective product
2. A description of the problem
3. A valid shipping address

To start the process of filing a claim for a product under warranty, please e-mail [email protected] with the aforementioned information. Please note that the defective product must be returned to GCT address which is 610 Uptown Blvd, Suite #4100, Cedar Hill, TX 75104, with provided prepaid shipping label.

GCT will retain possession of disposable units that are returned and found to be beyond their warranty period. This includes but is not limited to units that display EOL (End Of Life) on the screen.

REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. GCT NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO CREATE FOR IT ANY OTHER OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT.

GCT SHALL NOT BE LIABLE TO PURCHASER OR ANY OTHER PERSON FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY (INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY).